Privacy Policy

Effective Date: September 25, 2025

Mausha (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website www.maushashop.com and purchase our general merchandise products.

By accessing or using our site and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide to Us

  • Name, email address, billing/shipping address, and phone number

  • Payment details (processed securely via third-party providers; we do not store full card details)

  • Account details if you create an account with us

  • Communication records when you contact us for support

b. Information Collected Automatically

  • IP address, browser type, operating system, and device identifiers

  • Browsing behavior, including pages viewed, time spent, and referring sites

  • Cookies and similar technologies to improve site functionality

c. Information from Third Parties

  • Payment processors (e.g., PayPal, Stripe, Shopify Payments)

  • Advertising and analytics services (e.g., Google Analytics, Meta Ads)

  • Shipping providers for order fulfillment updates

2. How We Use Your Information

We use the information we collect to:

  • Process, confirm, and deliver orders

  • Provide customer service and respond to inquiries

  • Improve our website, products, and services

  • Send transactional and promotional emails (with your consent)

  • Detect, prevent, and investigate fraud or unauthorized activities

  • Comply with legal and regulatory obligations

3. Data Storage & Security

  • Customer data is securely stored within Shopify’s servers and trusted third-party providers.

  • Payment details are encrypted and handled only by PCI-DSS compliant processors.

  • Access to your information is limited to authorized personnel who require it to perform their duties.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Shopify, payment processors, shipping carriers, and email marketing platforms.

  • Legal Authorities: When required to comply with applicable laws, regulations, or court orders.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Cookies & Tracking Technologies

We use cookies, pixels, and analytics tools to:

  • Enhance site performance and personalize your experience

  • Monitor traffic patterns and improve our marketing efforts

  • Remember your preferences and shopping cart contents

You may disable cookies in your browser settings, but this may affect certain site features.

6. International Data Protection Compliance

GDPR (EU/EEA Customers):

  • We process your data based on contract performance, legitimate interest, consent, or legal obligation.

  • You have the right to access, update, delete, or restrict your data and request data portability.

  • You can withdraw consent at any time.

CCPA (California Residents):

  • You have the right to know what data we collect, request deletion, and opt out of data “sales” (we do not sell your data).

  • To exercise your rights, contact us at [insert email address].

7. Data Retention

We retain your personal data only for as long as necessary to fulfill your orders, comply with legal obligations, and resolve disputes.

8. Your Rights & Choices

Depending on your location, you may:

  • Access, correct, or delete your personal information

  • Opt out of promotional emails (via the unsubscribe link in our emails)

  • Object to or restrict certain processing activities

To exercise these rights, please contact us at [insert contact email].

9. Third-Party Services

Our website uses third-party services, including but not limited to:

  • Shopify (eCommerce platform)

  • Payment Gateways (Shopify Payments, PayPal, Stripe)

  • Shipping Providers (UPS, FedEx, DHL, and local carriers)

  • Marketing & Analytics Platforms (Google Analytics, Meta Ads, Klaviyo, Mailchimp)

These providers may have their own privacy policies, which we encourage you to review.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services after changes indicates your acceptance.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please contact us:

Mausha
Email: Maushashop@gmail.com